FAQ


 

Frequently Asked Questions

Below are our most recent Frequently Asked Questions. If you do not find an answer that you are looking for, please do not hesitate to contact us.

 

Q:

How do I call a personal speed dial number?

A:

(Strata DK280, DK424) 
Press an outgoing line 
Press speed dial 
Dial speed dial bin number (10-49) 

(CTX 100, 670) 
Press an outgoing line 
press spdial key 
Dial speed dial bin number (100-199)
  Last Updated on May 17, 2004
 

Q:

How do I program a personal speed dial number?

A:

(Strata DK280,DK424) 
A. Without lifting the handset press the redial button 
Press the speed dial button 
Enter the bin number to store the speed dial number starting with the number (10 thru 49) 
Enter the number, as you would dial it. 
Press the redial button. 

(CTX 100, 670) 
Press intercom #9876 
Press spdial key 
Press 1 then enter speed dial code (00-99) 
Enter the phone number as you would dial it 
Press spdial key to store 
Lift and replace handset.
  Last Updated on May 13, 2004
 

Q:

How do I program a one touch speed dial key

A:

(Strata 280,424) 
Press redial 
Press one touch speed dial key 
Enter the phone number as you would dial it then Press redial. 

(CTX 100,670) 
Press intercom #9876 
Press one touch key enter phone number as you would dial it 
Press one touch key again then lift handset and hang up
  Last Updated on May 13, 2004
 

Q:

My Message light calls another extension and will not go out.

A:

Press intercom #409
  Last Updated on March 04, 2004
 

Q:

My telephone goes back to the main greeting instead of my voice mail box.

A:

Press intercom #65691 your extension number redial.
  Last Updated on March 04, 2004
 

Q:

When I press my message light it goes to my main greeting instead of asking me for my security code.

A:

Press Intercom # 65792 your extension number redial
  Last Updated on March 04, 2004
 

Q:

When someone transfers a call to my extension it rings there then goes back to the Person who transferred it, instead of voicemail.

A:

Press intercom # 603 850 speed dial 15 redial
  Last Updated on March 04, 2004
 

Q:

Q. When someone calls my extension the voice mail asks them their name and company. How do I shut this off.

A:

log into your mailbox Press 3 to manage your mailbox Press 2 to change your options. Press 2 to turn on/off your call screening
  Last Updated on March 04, 2004
 

Q:

How do I set the time and date on my telephones ?

A:

From extension 10 or extension 200

DATE> Press intercom #651 enter the year YYMMDD press # Then Press 'redial' key. (ie, 040209)

TIME> Press intercom #652 enter the time HHMMSS press # Then Press 'redial' key, (ie, 130600 = 1:06 pm)

DAY> Press intercom #653 enter the day 1= Sunday 2 = Monday 3=Tuesday press redial.